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The Terms and Conditions (“Terms”) contained herein shall apply to all quotations and offers made by and purchase orders accepted by VELVETY COFFEE PTE. LTD. (“VELVETY COFFEE”). These Terms apply to all sales made by VELVETY COFFEE except to the extent the Terms conflict with an existing individual customer contract where special terms and conditions (signed by VELVETY COFFEE and Buyer) may take precedence over this document. These Terms apply in lieu of any course of dealing between the parties or usage of trade in the industry. These Terms may in some instances conflict with other terms and conditions referenced to. In such case, the Terms contained herein shall govern, and acceptance of Buyer’s order is conditioned upon Buyer’s acceptance of the terms and conditions herein, irrespective of whether the Buyer accepts these conditions by a written acknowledgement, by implication, or acceptance and payment of products ordered hereunder. VELVETY COFFEE’s failure to object to provisions contained in any communication from Buyer shall not be deemed a waiver of the provisions herein. Any changes in the Terms contained herein must specifically be agreed to in writing signed by a Director of VELVETY COFFEE before becoming binding on either party.

The physical inventory accounting is not matched instantaneously against online quantity availability. VELVETY COFFEE reserves the right to reject any orders made online due to stock out situation arising from the time lag between physical inventory count and updating of quantity available for order online.


Prices are subject to change without notice to Buyer. Any order that can be cancelled or rescheduled is subject to a price change immediately. All prices invoiced are not binding of any present or future sales. 

Unless otherwise agreed to in writing by the parties, prices quoted by VELVETY COFFEE are those current at the date of quotation and remain valid until expiry. Unquoted items shall be subject to variation by VELVETY COFFEE without notice to Buyer.



Unless otherwise agreed in writing, sales are always EXW VELVETY COFFEE's facility (delivery is ex works). VELVETY COFFEE may supply products in one or more consignment and invoice each consignment separately. Unless otherwise agreed in writing, delivery time is not of the essence. VELVETY COFFEE does not accept liability for any loss arising from delay in delivery of products.



Unless otherwise agreed in writing, Payment terms shall be CASH ON DELIVERY or net thirty (30) days from the date of invoice if agreed upon in writing. There shall be no other payment terms accepted. Buyer agrees to pay interest on any unpaid balance at a rate of 4.5 % per month on the day the balance becomes due. Unless otherwise agreed in writing, all payments are to be in Singapore dollars. For local contracts, VELVETY COFFEE may require payment to be secured by a deposit. Where payment is made other than by cable or giro, all costs of collection shall be for Buyer’s account. In the event that VELVETY COFFEE is required to bring legal action to collect delinquent accounts, Buyer agrees to pay all attorney’s fees and costs of suit.



VELVETY COFFEE shall not be liable for any damage or penalty for delay in delivery or for failure to give notice of delay when such delay is due to the elements, acts of god, acts of the Buyer, act of civil or military authority, war, riots, shortages of materials, or any other causes beyond the reasonable control of VELVETY COFFEE. The anticipated delivery date shall be deemed extended for a period of time equal to the time lost due to any delay excusable under this provision.



Unless otherwise agreed in writing, the terms and conditions contained herein shall be governed by and construed under the laws of Singapore. Any dispute arising from or in connection with these Standard Terms and Conditions will be brought before the competent court in Singapore.


The terms and conditions contained on the entire webiste may be reviewed and changed from time to time. Customers are advised to keep a copy of the relevant areas as proof of the agreement upon which the transaction is made.


Updated and effective 23rd Aug, 2020

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