PRIVACY POLICY

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 - CONSENT

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at nicholas@velvetycoffee.com or mailing us at:

Velvety Coffee Private Limited

151 Chin Swee Road

#07-12 Manhattan House

Singapore 169876

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - WIX

 

Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.

SECTION 5 - THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

SECTION 7 - COOKIES

Our website uses cookies for many important reasons, such as:

•    To provide a great experience for our visitors and customers.

•    To identify registered members (users who registered to our site)

•    To monitor and analyze the performance, operation and effectiveness of Wix's platform.

 

Below is a list of cookies that we use. You can choose if you want to opt-out of cookies or not.

First-Party Cookies - Strictly Necessary

Cookie name: ForceFlashSite

Duration: Session

Purpose: When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

Cookie name: hs

Duration: Session

Purpose: Security

Cookie name: smSession

Duration: Persistent (Two days or two weeks)

Purpose: Identifies logged in site members

Cookie name: XSRF-TOKEN

Duration: Session

Purpose: Security

 

First Party Cookies - Functionality

Cookie name: svSession

Duration:Persistent (Two years)

Purpose:Identifies unique visitors and tracks a visitor’s sessions on a site

Cookie name:RequestID

Duration:Session (20 seconds) 

Purpose:Tracks visitor behavior and measures site performance

Cookie name:SSR-caching

Duration:Session

Purpose:Indicates how a site was rendered.

Cookie name:smSession

Duration:Persistent (Two weeks)

Purpose: Identifies logged in site members

Third Party Cookies - Functionality        

Cookie name: TS*

Duration:Session

Purpose:Security

Cookie name: TS01*******

Duration:Session

Purpose:Security

Cookie name: TSxxxxxxxx (where x is replaced with a random series of numbers and letters)

Duration:Session

Purpose:Security

Cookie name: TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) 

Duration:Session

Purpose:Security

For more information on cookies, kindly refer to Wix’s website at:

https://support.wix.com/en/article/cookies-and-your-wix-site

 

SECTION 8 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at nicholas@velvetycoffee.com or mailing us at:

Velvety Coffee Private Limited

151 Chin Swee Road

#07-12 Manhattan House

Singapore 169876